The biggest reactions I see in clients facing change are fear and eroded confidence. We could debate that the notion that lack of confidence fuels the fear, but really, what does it matter? The fact is that change brings out two emotions we’d all rather keep under wraps.
When a major shift is staring you in the face, you can either run for the hills, face it head on or take a step back and assess what it’ll take for you to understand it, know it, accept it and embrace it?
Tons has been written, researched and TedTalk’ed about change. So, bear with me as I give you a slightly different way to approach it.
We can learn a lot from corporate change management practices. These are designed to mitigate the discomfort and maximize success of large transformation initiatives. There are variations in change management models, but what they share is a structured and intentional approach. It starts with knowing the “why” of the change and turning that into a compelling story. It ends with measuring the success of and sustaining the new reality.
- Make the case for change
- Identify resources
- Build champion coalitions
- Scope the change
- Communicate the message
- Assess the cultural landscape
- Prepare for the unexpected
- Face resistance
- Sustain the change
Knowing this planned approach is used for wholesale corporate shifts, what if I say, “In order to manage what’s coming ahead, what if you take this structured and intentional approach to your impending change?” It’s likely you’d say “huh?”
And you’d be right to be quizzical. After all, we so often wait until things happen and then react. Think about the last time major change happened to you and the amount of energy you gave away by facing it without a game plan? And let me guess – the resulting experience brought up fear and a strip off your confidence?
So let’s tackle this by applying what the OD (Organizational Development) experts do for wholesale change in companies. Let’s say you switch positions within the same company. You know it’s coming. Your not convinced it’ll be successful even though senior management is behind your transfer.
Let’s follow the change management best practices above to set you up for change success:
- Making the case for change – get clear on why you’ve been chosen for a new position. What expertise or attitude makes you the choice? Does it make sense? Do you even want the position? If not, ask senior management for more information. At the end of the day, you have to own the why.
- Identifying resources – what do you need to make the shift and be a success? This can be anything from bringing your administrative support along with you, to a closer parking spot (no harm in asking)
- Building champion coalitions – Figure out who in senior management is gunning for this change. Think of them as your new mentor(s) and keep them close for support down the line.
- Scoping the change – Is this a long-term assignment? Does it come with specific deliverables etc.?
- Communicating the message – What is your self-talk telling you? Is it giving you red flags? Do you need to ask for more information? Pay attention and keep asking questions to get to the bottom of any hesitation.
- Assessing the cultural landscape – Does this opportunity align with your vision, values, ethics and beliefs? Will the position be a “good fit”?
- Listening – Avoid making assumptions by paying attention to how this change will play out for others (family, co-workers, executive etc.).
- Preparing for the unexpected – How will you protect yourself against what you don’t know yet?
- Facing resistance – Listen to your own intuition and let it guide you safely forward – even if it means turning the position down.
- Sustaining the change – How will you know when this has been a successful transition? What will that look like?
You’re on the path toward change. You’ve prepared, anticipated and asked the right questions. You’ve turned the unknowns into concrete information. Little is being left to chance. So how is your fear level now? Do you feel ready to step up? If not, go back to the best practices list and look for gaps or niggly bits that still don’t make sense.
For most of us, change isn’t a picnic. But it is part of life and sometimes we don’t have a lot of choice but to move with it. The point here is not to reach 100% buy-in; it’s to do the best preparation possible to set yourself up for success.
And if you need help, reach out to me at eveofchange.
Personality profiling and assessments are a common and useful tool for coaches.
But, there are so, so many.
When I first started my coaching practice, I was overwhelmed at the sheer volume of tools available to coaches to help them help their clients understand themselves as the first step to development (personal or professional).
Most typically provide a self-report inventory (questionnaire) or other standardized instrument designed to reveal aspects of an individual’s character or psychological makeup. They are a way of digging a bit deeper into self-understanding.
Corporations, the military, and the government use them to understand different leadership styles and the dynamics of working in groups.
Personality assessments have been used since the 1800’s. The modern version dates back to psychologist Carl Jung – arguably the granddaddy of personality testing. Since then, many academics have developed variations on Jung’s work.
There are a myriad of assessments available which all offer many things to many people. Assessments based on the self-report inventory depend on how you answer or respond to questions or items in a survey. The more honest we are in our answers, the more likely the accuracy.
But not all profiling tools are created equal.
In my career, I’ve done at least eight different assessments and at face value the results are similar. They tell me I’m a big picture thinker, a motivator, spontaneous, and a people-person. All good information to know. But what many don’t do is give me my underlying motivations and how to use my strengths and understand my gaps.
For my practice, I went on a hunt. I wanted to find the personality assessment that would be of greatest value to my clients – one that doesn’t put us in a box.
In his blog, Peter J. Smyth, PhD explains why Lumina is different. Most other assessments measure you as having one or the other opposing aspects (eg. either one is introvert or extravert, outcome focused or people focused, flexible or structured – never truly both). Lumina incorporates the opposite aspects of your personality across a continuum. For example, you can have strength as an extrovert while still having some extroverted tendencies in your personality.
Lumina Learning offers our personalized portrait through three unique yet integrated views (personas): underlying, everyday and overextended self.
Let’s dig into these a little more.
This is our preferred behaviour. These qualities feel natural and motivate us. It’s our closest family or friends that get glimpses of us in our underlying persona. It’s my husband and daughters who see me in my imperfect yet natural glory.
Our everyday behaviors are the ones we make a conscious effort to use, especially when we take perceived expectations into account. For many of us, showing up at our workplace often means we adapt ourselves to the culture and demands of that environment. We may put on an outgoing face even though we’re more comfortable shutting our office door.
We all have those times when we’re stressed and start to use too much of a quality. This is when we are overextended. I know that when I get overwhelmed I can’t make a decision if my life depended on it. Naturally strong at making quick, solid decisions, being hesitant is a sure sign I need to take notice and slow down.
What I find so useful about looking at things this way is that rather than beating ourselves up for certain qualities, we can learn that certain traits only come out when we’re overextended. Consequently we can work to avoid putting ourselves in situations when stressed.
Or, say we’re feeling really great when we operate within our underlying persona. We can then work to create conditions that allow for more of that. Becoming a coach has meant I work at aligning my underlying self with how I show up in my coaching practice. It’s important to me that clients experience the authentic me.
We can use the understanding of how we function in our three personas to understand ourselves better in different environments and under different circumstances.
How then can we bring this level of deep self-awareness and understanding into our business? Check out more about Lumina by clicking on the Lumina link on my Corporate page!
The truth can hurt sometimes and we often find out our hard truths indirectly.
Maybe you’re left out of a gathering of friends.
Or a job you thought you were perfect for, didn’t pan out.
Of course, one-off situations like this are not cause for alarm but paying attention to patterns in the way people respond to you can give some clues as to where your blind spots lie.
Your friends tell you that you weren’t included because you aren’t flexible and it was a last minute event.
And the hiring panel provides feedback and tells you they need a candidate who is conceptual.
Do any of these stories resonate with you? If you’re like many clients I’ve worked with, when faced with a truth about yourself (from someone else) – you might feel gob-smacked.
The good news is that you’re in great company. Almost all of us have qualities we don’t have full awareness about. Or we believe we have certain shortfalls or characteristics and they’re not at all how we’re perceived.
How does this happen?
Let’s break this down by starting with how others perceive us versus how we see ourselves. These two perspectives could be miles apart like in the examples above. But before you jump to the conclusion that others’ perspectives of you must be the truth, it’s important to understand that self-awareness does in fact have two sides:
Internal awareness – your own perceptions of yourself
External awareness – how others perceive you
Now here’s the key – it’s as important to know who we are as to know how we show up in the world.
Let me give you an example.
I’m highly resilient but I hate conflict. I tend to avoid difficult situations and challenging conversations with others. In the way I see myself, I run to the hills when the going gets tough but I’m known to others as being able to handle high-pressure situations. Funny that.
So what does this mean? What I think of myself and how others see me in the frame of conflict is miles apart. There must be something here I’m just not getting. Shouldn’t the two perceptions – internal and external – be congruent?
Let’s dig a little deeper.
We all have a persona from which we think and behave. But did you know your persona could actually be broken down into three distinct personas?
You have your:
underlying persona – you at your most natural (this is where you get your motivation from)
everyday persona – how you tend to behave and how others might see you
overextended persona – who you are and how you react under stress
Lumina Learning, a tool that I use to help my clients build self-awareness, makes use of years of research and psychometric testing to figure out exactly how we show up in different situations and how to leverage the strengths in each area. Lumina testing measures 24 different qualities that make up you and figure out the amount of each quality for your three personas.
So when I was thinking about writing this blog, I became really curious about my tough quality. So I pulled out my Lumina Spark portrait and guess what I discovered? My peeps are right!
My tough quality measures at 3% when I show up in the world (everyday) but I have 64% toughness in my underlying persona. Hmmm. For years I’ve bought into the idea that I just didn’t have the ability to face conflict despite the fact that underneath it all I’ve got a fair amount of capacity for facing conflict.
So why is this?
Well it could be many reasons. But, I do know that even though I naturally have toughness, somewhere along the way I must have believed it wasn’t a “good” quality to have or didn’t value it enough to develop aligning behaviours. It really is just undeveloped.
Whatever the reason, the point how others see me is spot on. I know that people see me as being able to be tough when it’s called for. But my take on my own ability is off. So, now that I have that bit of information, I can focus on how I can show up comfortably (to me) and appropriately when conflict does arise. I actually have it in me to do it.
The same goes for when people perceive you one way and we know differently. When this happens, it’s time to sleuth out which is closer to the truth. And then put that strong quality to work or stop using up energy when it isn’t in you.
That my friends, is self-awareness!
It’s understanding yourself, as objectively as possible, and leveraging that understanding to create a life and business that aligns with our natural inclinations, not challenges them.
Curious and want more? I’ve got a FREE webinar May 12th that takes a deep dive into why getting to know yourself is critical for your business – Build your Biz by Being YOU!
Have you ever found yourself desperate to find and move to a new position or career? Or you’ve been let go (outplaced) and need to find your next corporate home? The pressure is on. You start applying for everything under the sun. You’re sure the “right fit” is just around the corner.
Whoa! What you might really need is a time out. And I don’t mean taking a holiday or battening the hatches.
I can’t tell you the number of clients who’ve found themselves in this spot. And, more importantly, they share one thing in common. In their frantic quest, what they don’t realize is they’re doing more harm than good to themselves.
Let me explain. Ever heard the expression, “I can smell a rat a mile away?” Well, there are two things prospective employers can smell right away in a candidate: low confidence and desperation. Yup, walk into an interview with either odor and you may as well walk right back out the door.
Heck, the best piece of advice I got when I lost my job was, “Don’t even think about applying for positions, let alone search the want ads for at least a few months. You aren’t the best version of yourself right now, so wait until you can bring your best to an interview.”
Here’s the truth: nobody wants to hire someone who has a current dip in their confidence, no matter what the reason. Nor do they want to work with someone desperate. Not that there’s anything bad about being earnest, but desperation tends to make others suspicious.
Moving from one job to another means cleaning up your last job – be it emotional, spiritual or a whole lot of paper to be shredded – and moving forward with clarity, positivity and an open heart. You just can’t take your baggage with you.
So what does it take to realize you are in one or both emotional states and what do you need to do to get past them and job-hunt ready? Remember those clients I mentioned? I’ll tell you exactly what they did.
First, they listened to me asking them to listen to themselves. They discovered their self-talk was less than compassionate and kind.
I asked how they thought they’d appear to prospective employers? For most, it doesn’t take long to get an “aha” – meaning they may not be putting forward the best version of themself.
Net we reacquaint them with their strengths, talents and gifts. We all need to be reminded of how we make the world a better place. Then we move into readjusting their expectations of time. Getting the next job isn’t going to happen right away.
This whole process is done within the construct of coaching (check out my Essential C process). The clients do the work; they have everything they need to figure it all out. I just help steer them to a place where they can clean up and put away any outstanding issues while reminding them they’re capable, experienced and have much to offer.
I know this sounds easy but it takes courage and a lot of self-reflection to move from here to there. Especially since for most of us, identity and self-worth are tied with our work.
I use a metaphor with my clients. It goes like this: when we’re feeling low and all consumed (as we are when our confidence is low and desperation high) we look downward. I’ll ask the client to look up and over the fence toward the horizon. Practicing this throughout the day opens up their chest, breathing and vantage point. It moves them from being an isolated island to being part of something bigger. It’s called perspective.
I know the client is ready to put all their hard work into action when I see them look up at me and I hear “I can do this”.
They can move ahead realistically and with sureness. Having an open attitude improves their chances of finding the “right fit” position.
To recap, if you find yourself lacking in confidence and over the brim with desperation, here are 7 steps to move you from the sour odor of despair to the scent of a front runner:
1. Check if your self-talk is negative, self-sabotaging or unrealistic.
2. Think about how a prospective employer would view you should you interview with them today. Who and what would they see?
3. Talk with a trusted friend or family member about how you view your situation. Or hire a coach to guide and be your champion.
4. Think back to a time you were in a job you enjoyed. What made you successful? Write down the skills, attitude, and service you brought to that position (only the positive ones). Read the list every single day.
5. Take an athlete’s mindset. Set a realistic time frame – like several months – before you start applying for positions. Use the time to train to be successful again.
6. Practice lifting your head and noticing things around you everyday. Whether at home alone or in a crowd of people, notice what is going on way over there.
7. When you hear your own voice say, “I’m good. I’ve got this”, you’re ready to go and create your future.
So go ahead and put on your best scent – you’ve got this!
In my coaching practice, I work with clients who are most often looking to change. It may be a job, a career path, or a different way of approaching something. Whatever the reason, we work toward establishing a viable plan. Once in place, I always ask the most important question – what will you take with you and what are you going to leave behind?
Most often the client is surprised. Why? Because they don’t realize they have a choice.
How to turn failure into growth
Not long ago, I was chatting with a colleague about what it’s like to lose a job. With a big smile and chuckle she said “everyone should get fired at least once in their life.” I laughed back, realizing she’s absolutely right!
Sure, getting fired is lousy and can be devastating. Not having control to make the decision to leave or stay in your job can be a hard pill to swallow. Whether it was due to restructuring or it wasn’t the right fit. But (yes there’s a big But), it can provide an enormous opportunity if you let it.
Here are 5 ways to get the best out of getting fired:
1. Learn from your experience – What will you take with you and what can you discard? This takes deep reflection on understanding what worked well in your job and what didn’t. Is it your perception on your performance, your relationship with your superior, colleagues or your staff? Or could it be your work habits or skill set and if they was used to potential? And what are your values? Did they line up with the organization you were in?
2. Learn not to give all of yourself away –Many of us go through our days knowing things may not be perfect but fall into the trap of, “if I just work harder.” Do you tend to give work your absolute and leave nothing on the table other parts of your life? Remind yourself that you are not your work – it’s just one aspect of your abundant life. This is an opportunity to evaluate how you spend your time and energy, including how you prioritize family, friends, interests and even yourself.
3. Take time to discover exactly what you’re meant to do with your life – Deeply reflect on what brings you passion and rediscover the gifts you bring to the world. It may not come instantly, so notice when you’re happiest. What little things that bring you joy? Ask yourself what situations, events or jobs have given you meaning and opportunities to express your passion?
4. Take back the control to make your own decisions – The decision to leave your job wasn’t yours. Now you have the chance to choose your next step. It may be researching and choosing companies that you want to work with. It could be deciding to start your own business or perhaps taking time-out. The important thing is that you get to decide. Redefining your goals and direction goes a long way in building your confidence and starting you on your right path.
5. Learn what’s important to you and what isn’t – When we’re in a job that’s taking up our energy the tendency is to focus entirely on that. Now’s the time to reassess your values. These guideposts are critical in helping you figure out your next step. If being of service takes precedence over making money, your next venture should align with that value. If you value optimum time with family, a job that requires your availability 24/7 may not be best. It’s all about getting the right fit, so ensure you have clarity on what’s essential for you.
These are opportunities to take back your power, be in charge and make your own decisions. The best advice I got when I was let go from my job was to take time to sort through all my feelings and thoughts so I could be open to change and new opportunities. Be compassionate with yourself as healing needs to happen before you can move forward.
The challenge of failure is truly where we gain our greatest advantage.
Getting fired is no picnic, but it does provide a huge opportunity for personal and professional growth. And yes, everyone should go through it once in their career.
Let us know in the comments below how you turned this adversity into success.
Here is the truth. When we are lacking confidence, it is because some things aren’t right in our life. There I have said it.
If this makes you feel squeamish, keep reading.
In my coaching practice, the one thing many women bring is a lack of confidence. It manifests in many different ways. They may not feel they deserve to put themselves first or it could be fear of failure. They may even believe they aren’t good enough. And so these women continue through life living according to how others think they should.
In all these women’s lives there is something they are not doing – owning up to their confidence. What do I mean? They aren’t paying attention to what isn’t working in their life. It could be one thing eating away at them. Most often, they don’t even realize what that one thing is. They have chosen to ignore it. And guess what, it is holding them back.